Refund policy

Returns & Refunds

We want you to be happy with your Kei Import Parts purchase. If something isn't right, here's how returns work.

30-Day Returns. You may return eligible items within 30 days of delivery for a refund.

Condition. Returned items must be unused, uninstalled, and in their original packaging in resellable condition. For safety and reliability reasons, electrical parts (such as distributors, solenoids, and sensors) cannot be returned once installed.

Return Shipping. Return shipping costs are the responsibility of the customer. We recommend a trackable shipping method, as we can't be responsible for returns lost in transit.

How to Start a Return. Email us at scott@keiimportparts.com with your order number and the item you'd like to return, and we'll send return instructions.

Refunds. Once we receive and inspect your return, we'll process your refund to the original payment method within a few business days. Original shipping charges are non-refundable.

Wrong or Defective Parts. If we sent the wrong part, or an item arrived damaged or defective, contact us within 30 days and we'll make it right at no cost to you. Sending us your VIN helps us confirm the correct fitment.

Questions? Reach us at scott@keiimportparts.com or 541-945-2835.